Dash Cam FAQ
Common Problem and Solution
Q: Recorder shows memory full, unable to loop video, etc.
A: 1 . First, when a new memory card is used for the first time on the machine. Please format the memory card to FAT 32 format on PC then format it in the camera.Or the memory card is previously used on another type of device,it needs to be formatted when used on this camera.Or change another new SANDISK 32G Micro SD CARD.
2.Check the sensitivity of G—sensor, If the sensitivity is too high, the bumping and shaking Of the camera will trigger the G—sensor, and the file will be locked. Locked files cannot be overwritten. If the lock file is accumulated, there will be no memory to loop record. When parking monitoring is turned on, shaking will also cause too many stray files, which will also affect the reading and writing of cards.)
Q: The device will automatically turn on or turn off.
A: 1. Please format the memory card to FAT 32 format on PC then
format it in the camera.
2. Please check whether the parking monitoring function is on.
With parking monitor on, the device will automatically turn on
and record when it detects a collision or shaking.
3. Check the car charger connection status, if the connection is
loose, the power supply is not stable, the camera will automatically turn on and off.
Q:The rear camera does not display image
A:1.Please switch the camera display mode to double check the rear camera status.
2.Please check if the AV plug is properly connected and the cable is plugged in correctly.
3.Try to disconnect the camera and clean the connector with some Medical alcohol connect it again.
Q: Screen operation Or button reaction is slow during recording
A: 1 .PIease check whether the memory card used is a high—speed card (Classl 10), If you use a non—high—speed card, problems such as missed seconds,video playback jams, screen display Colorful stripes, and crashes may occur.
2.Reset the camera if necessary.
Q: Change in the setting menus won't save.
A: 1 . After change settings, please manually press the Power button to shut down, and the device settings will be saved.
2. When the device is abnormally powered off, the unit might not save the settings.
3. When the battery is too low, the customized settings might be lost.
Q: Even though set the screen saver, but the screen will randomly
come back on.
A: The power supply might not be stable, please change another car
charger to try.
Q: Why dash cam drain car battery?
A: Please check whether the cigarette lighter still be on after you turn off car engine.
